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Hospital Administration

Certificate programs such as Hospital Administration prepares students for administrative positions within hospitals, clinics, physician’s offices, and other health care centers. It deals with the management, leadership, administration of healthcare systems and hospital networks.

Hospital Administrators are professionals with specific skills specialized in Hospital Administration and management sciences. They direct the operations of hospitals for their services, budget, staff, and relationship with other organizations. They are the top executives in a hospital who ensure smooth-running and seamless daily operations and hence an efficient facility. Their role results in an improved service to both patients and employees of the facility.

The Trainee level Executives can earn anywhere between Rs.10,000- Rs.20,000 per month. However, a deserving candidate can earn more as there is no cap on the salary. Greater the experience more dramatic is the salary increase.

The hospital administrator professionals manage the business, finances, policy, regulation, human resources, audit, law, and order aspects of the hospital. They see to it that the patient does not face any unnecessary troubles arising from mismanagement or inefficiency, or maladministration during their visit to the hospital.
The Hospital Administrators work collaboratively with other healthcare professionals, including doctors, paramedical staff, and nurses. They play an important role in the management of medical, surgical, paramedical professionals, and other support staff. This includes meeting their daily requirements, restocking and replenishing the expendable materials, and regulating their activities and services by assigning roles.

They work behind the scenes as a mediator between the governing boards and medical staff. The seamless functioning of the facility through the integration and coordination of all departmental activities is the job of Hospital Administrators.

To keep pace with changing environments and the needs of people, the administrators have to strike a balance between the management and the community expectations. They should be committed to effective and efficient management of tasks and possess a high degree of conceptual skills, mental robustness, and adequate tactfulness. They should be able to set realistic goals and direct subordinates and take appropriate measures and for professional growth. Not only should they possess technical and conceptual skills but also Humane skills, like interpersonal skills, negotiating skills, conflict management, and leadership skills to successfully manage a hospital. Great attention to detail with the ability to multi-task and ability to work under pressure in emergencies enables a good hospital administrator to work independently and as part of a team. The demand for professional healthcare administrators is rising tremendously. Quality of healthcare services to the masses is under constant scrutiny and on the road to development bringing with it amelioration of the human condition. The population today has become increasingly aware of the importance of healthcare and consequently affecting the need for persons with professional qualifications in healthcare management. This is also because of the mushrooming of super-specialty hospitals and more and more private players entering the hospital industry.

Their prime concern is although to provide quality healthcare to people in a cost-effective manner, at the same time they achieve a couple of goals for themselves, which includes, a good pay package and service to mankind.

Course Details

  • Healthcare delivery system-covers past, present, and future influences on the delivery of healthcare
  • Hospital organizational structure-understanding of the multiple layers of accountability for the employees to know their responsibilities and the responsibilities of those they report to, in order to accomplish smooth running of the hospital.
  • Principles of Hospital Operation Management-overall coordination of processes required for the creation and distribution of products and services.
  • Clinical administrative and supportive services- the services that make the hospital run, from equipment and linen distribution to environmental services. Administrative services make sure that the staff can provide service and the patient can receive it.
  • Functional hospital organization- the functional structure divides the organization into departments based on their specialized function.
  • Billing and insurance- deals with the financial health of the department or organization
  • Medical Terminology- the study of the words used to describe the human body. Usually, medical terms consist of four parts: the root word, a prefix, a suffix, and a combining form which act as the building blocks of medical terminology.
  • Hospital & Health System (History & Evolution)- the study of the evolution of hospitals from ancient era, then medieval period followed by renaissance age into the modern world hospitals for improved medical care facilities
  • Biostatistics (Operation Research & Research Methodology)-application of statistics to biological and medical data.
  • Management Information System-computer system consisting of hardware and software that serves as the backbone of an organizations operations.
  • Fundamentals of Accounting-series of procedures involved in gathering, processing, and reporting financial information in the form of financial statements
  • Health Economics- enables efficient use of available resources for maximizing health benefits by comparing costs and consequences of different interventions.
  • Patient communication- skills needed for patient-centric care
  • Hospital Related Law-laws governing professional training and research, business aspects, licenses and certifications required for a healthcare organization.

Job Opportunities

  • Hospital Administrators-organize and oversee the health services and daily activities of a hospital and manage staff and budgets, communicate between departments, and ensure adequate patient care.
  • Front desk coordinators-assists customers, patients with registration, payment for services, and general information requests.
  • Patient relation manager- handle patients questions, comments, and concerns
  • Floor in charge-supervise the staff, administer payslips, manage inventory, assist customers.
  • Receptionist-professionals who are responsible for coordinating the daily administration of doctors, staff, visitors, and patients. They schedule appointments, answer patient inquiries, handle patient emergencies, and monitor stock and supplies at the hospital.
  • Superintendents-supervise everyday operations, ensure finances are well managed and the hospital is well staffed.
  • Research institutes-monitoring the aid received for research trials and pointing out discrepancies.
  • Pharmaceutical firms-Administrators deal with marketing, managing and selling prescription drugs.
  • Managed care facilities-Health administrators can work as specialists for managed care organizations to develop, interpret, and implement healthcare financing policy and oversee the ongoing programs to achieve optimal financial operations.
  • Public health agencies-Public health initiatives that affect people in all states, such as the National Health Mission, Ayushman Bharat, National Mental Health Program, are instilled by the Union Ministry of Health and Family Welfare.
  • Government health services-multiple systems set up in rural and urban areas of India including Primary Health Centres, Community Health Centres, sub-centers, and Government Hospitals
  • Health Insurance Companies- responsible for smooth delivery of health insurance services by processing claims and settling payments.

Salary and perks:

  • The Trainee level Executives can directly join a laboratory or a hospital and earn somewhere between Rs.10,000 to Rs.20,000 per month. However, a well experienced and skilled can obviously earn more, the government being the model employer offers salaries between Rs.30000 to Rs.40000

  • Similar salary range is offered by the leading hospitals in the country where the technologists earn more than Rs.40000 However, there is no cap on the salary, with increasing experience, one’s remuneration and benefits increase dramatically. In addition to this, many employers offer healthcare benefits and other allowances to their employees.

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